NO MINIMUM ORDER REQUIRED. FOR A FREE SAMPLE OR CUSTOM QUOTES PLEASE CONTACT US. CLICK NOW

  Top » Catalog

Returns and Refunds Policy

Thank you for shopping at InsulTote.net.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. A restocking fee may apply.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging- The product isn't used or damaged. Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product: Send the product with its original packing to:
10653 W. 181st Ave, Lowell IN 46356

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from InsulTote.net.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us If you have any questions about our Returns and Refunds Policy, please contact us:

Compact, Lightweight and Strong Thermal Shipping Solutions.

All InsulTote Products are Proudly Made in the USA.

As the manufacturer, we are capable of fabricating any size liner that you need, we can match the dimensions of your boxes and pallet covers to within 1/4".
We never upcharge for custom sizes.